Credentialing companies in Virginia enroll providers in Virginia Medicaid (DMAS) through PRSS, in each Cardinal Care health plan, in Medicare through PECOS, and in commercial plans like Anthem, Sentara, Aetna, Cigna, and UnitedHealthcare. They also keep DataSpring (formerly CAQH) profiles current. We ranked 9 on price, payer coverage, scope, and fit by practice size.
Picture a new LPC in Richmond. Her schedule is full and DMAS approved her PRSS enrollment weeks ago, but Sentara Health Plans hasn't sent an effective date. She can see those members, but she can't bill the visits in network, and each lost week traces back to paperwork, a payer queue, or follow-up nobody owned.
You'll get a ranked comparison table, published prices, Virginia's 30, 60, and 40-day credentialing law, turnaround by payer, the Medicare and Medicaid changes confirmed for 2027, and notes for Northern Virginia, Richmond, Hampton Roads, Roanoke, and Charlottesville.
We're MedSole RCM, one of the 9 credentialing companies in Virginia ranked here. We put ourselves first, and the scoring rubric below shows why, so you can check each point yourself and decide whether you'd score it the same way.
Key Takeaways for Virginia Practices in 2026 and 2027
|
Which Credentialing Company in Virginia Is Best for Your Practice?
MedSole RCM is the best credentialing company in Virginia overall in our ranking. It's the only one of the 9 that charges one flat $99 per payer application for commercial and government plans alike, bills it only after the payer approves, and publishes a 2.99% billing rate for the same team.
MedSole RCM credentials providers in Virginia for $99 per payer application, charged only after the payer approves you. MedSole files applications within 48 hours of receiving complete documents and reports a 99% first-time approval rate across 900+ payer networks in all 50 states.
Every practice gets a dedicated account manager, weekly written reports, and follow-up with each payer until the first claim is paid. CAQH maintenance, NPI setup, and EFT, ERA, and EDI enrollment come included, and MedSole RCM also handles medical billing at 2.99% of monthly collections, with no setup fee and no monthly minimum.
In Virginia, one MedSole workflow covers PRSS enrollment, all five Cardinal Care plans (Aetna Better Health of Virginia, Anthem HealthKeepers Plus, Humana Healthy Horizons of Virginia, Sentara Health Plans, and UnitedHealthcare of the Mid-Atlantic), Medicare through PECOS, TRICARE, and commercial plans.
Why Practices Choose MedSole RCM
|
MedSole RCM Packages and Pricing by Practice Size
MedSole's packages share one per payer price, from a solo therapist to a multistate group:
MedSole RCM credentialing and billing packages, 2026 to 2027
|
Practice type |
MedSole package |
What's included |
Price |
|---|---|---|---|
|
Solo provider |
Solo Starter |
Payer applications and tracking, CAQH setup and maintenance, NPI setup, EFT, ERA, and EDI enrollment, weekly written reports, effective date confirmation, fee schedule review |
$99 per payer application, or $1,500 for a full panel |
|
Group practice, one or more tax IDs |
Group Core |
Individual and group enrollment with each payer, CAQH for each rendering provider, recredentialing and revalidation tracking, roster-wide reporting, a dedicated account manager |
$99 per payer application |
|
Multi-location or multistate, including telehealth |
Multi-State Telehealth |
Insurer and Medicaid enrollment in each state, state managed care plans, CAQH aligned across states, participation confirmed in each state |
$99 per payer application |
|
New practice |
Credentialing plus LLC or PLLC formation |
Entity formation, payer enrollment, and billing set up before the first claim |
$349 formation plus state fees; $99 per payer application |
|
Any practice that also needs billing |
Medical billing |
Eligibility, coding review, claims, payment posting, denials, AR follow-up, and reporting |
2.99% of monthly collections |
MedSole also offers Enterprise RCM and Supervisee Bridge packages, and you can ask for their terms during your free credentialing audit. If your practice is adding providers, opening a second location, or picking up DC and Maryland patients, the price per application doesn't change. Our group practice credentialing team can price your full roster before anything is filed.
Credentialing Companies in Virginia Ranked: 9 Firms at a Glance
Every price and location in this table comes from each company's own website, checked November 7, 2026. Companies that publish nothing show "Not published," and partial figures are labeled for what they cover.
9 credentialing companies serving Virginia, scored November 2026
|
# |
Company |
Score (of 10) |
Virginia presence |
Published credentialing price |
Published billing rate |
|---|---|---|---|---|---|
|
1 |
MedSole RCM |
10 |
Serves all of Virginia from Mesa, Arizona |
$99 per payer application for provider enrollment and credentialing services, flat for every payer and practice size, charged after approval |
2.99% of monthly collections |
|
2 |
HMS USA |
6 |
Reston office |
$200 per commercial and $250 per government application (listed as 50% off $400 and $500) |
From 2.25% of monthly collections |
|
3 |
Outsource Credentialing and Billing Services |
4 |
Owner based in Chesapeake; no business address published |
$50 per provider per month for recredentialing and maintenance only |
Not published |
|
4 |
Credex Healthcare |
3 |
Jacksonville, Florida |
Not published |
Not published |
|
5 |
Practolytics |
3 |
Duluth, Georgia |
Not published; price factors only |
Not published |
|
6 |
Neolytix |
3 |
Chicago |
Pay per use with a $1,000 minimum commitment |
Not published |
|
7 |
Credentialing.com |
3 |
Lynchburg team |
No figure; quoted per panel, per provider |
Not published |
|
8 |
Physician Practice Specialists (PPS) |
3 |
No street address published |
Not published |
Not published |
|
9 |
Credify Health |
1 |
Brooklyn, New York |
Not published |
No billing listed |
MedSole ranks first on the 10-point rubric below, and the other companies follow in order of their scores. Companies with the same score appear in no order of preference, and nobody paid for a spot on this list.
How We Ranked Virginia Credentialing Services
We scored each company on the same eight checks, using only what it publishes on its own site. Anyone can repeat the scoring in about ten minutes per company, which matters when you're comparing medical credentialing services in Virginia that quote by phone.
Credentialing company scoring rubric, 10 points
|
Check |
Points |
What earns the points |
|---|---|---|
|
Publishes a credentialing price |
2 |
A written dollar figure per initial payer application or per provider |
|
Publishes a billing rate |
1 |
A written percentage or fee for billing |
|
Charges only after approval |
1 |
A written statement that the fee comes due after the payer approves |
|
Price covers recredentialing and revalidation |
1 |
Stated on a pricing or service page |
|
Credentialing and billing under one team |
2 |
Both services offered by the same company |
|
Documented weekly payer follow-up |
1 |
A stated weekly cadence |
|
Enrollment across multiple states |
1 |
Multistate service stated |
|
Dated third-party reviews on its site |
1 |
Google or Trustpilot reviews shown with dates |
Scores by company, checked November 7, 2026
|
Company |
Price |
Billing |
Approval |
Recred. |
Team |
Weekly |
States |
Reviews |
Total |
|---|---|---|---|---|---|---|---|---|---|
|
MedSole RCM |
2 |
1 |
1 |
1 |
2 |
1 |
1 |
1 |
10 |
|
HMS USA |
2 |
1 |
0 |
0 |
2 |
0 |
1 |
0 |
6 |
|
Outsource Credentialing and Billing Services |
0 |
0 |
0 |
1 |
2 |
0 |
1 |
0 |
4 |
|
Credex Healthcare |
0 |
0 |
0 |
0 |
2 |
0 |
1 |
0 |
3 |
|
Practolytics |
0 |
0 |
0 |
0 |
2 |
0 |
1 |
0 |
3 |
|
Neolytix |
0 |
0 |
0 |
0 |
2 |
0 |
1 |
0 |
3 |
|
Credentialing.com |
0 |
0 |
0 |
0 |
2 |
0 |
1 |
0 |
3 |
|
Physician Practice Specialists |
0 |
0 |
0 |
0 |
2 |
0 |
1 |
0 |
3 |
|
Credify Health |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
1 |
Two scoring calls need explaining. Outsource Credentialing's $50 monthly fee covers recredentialing and maintenance, so it earns the recredentialing point but not the initial price points. Neolytix's $1,000 minimum isn't a per payer or per provider price, so it earns no price points.
We checked company details on November 7, 2026. Virginia rules come from DMAS, the Code of Virginia, and CMS, each linked beside the rule it supports, starting with the DMAS provider enrollment rules. Any company that publishes a missing item earns those points on our next update.
Practicing in more than one state? Our national credentialing company rankings compare firms that work nationwide.
Groups with a Texas location can use the Texas credentialing comparison, which ranks the firms serving that state by price and payer coverage.
Virginia Credentialing Companies That Also Handle Billing
An approval doesn't help cash flow until someone loads the effective date into billing. When one team handles both, it loads the date before the first claim goes out, so you don't learn about a missing date from a stack of denials three weeks later. If you're comparing medical billing companies in Virginia, judge that handoff first.
1. MedSole RCM: Best Overall for Price and Payer Coverage
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Based in Mesa, Arizona, MedSole RCM is a revenue cycle management company that credentials and bills for providers in all 50 states, including Virginia. Among credentialing companies in Virginia, it's the one whose price stays flat across every payer type, from PRSS to Anthem.
One provider joining one payer counts as one application, so five payers come to $495. A stalled or denied application costs you nothing, because MedSole charges only after the payer approves you. MedSole's cost guide lists revalidation, recredentialing, rate negotiation, and hospital privileging as included, with no monthly fee.
Billing runs on the same team. MedSole's 2.99% covers claims, posting, denials, and AR follow-up, with no software or clearinghouse fee, and the agreement runs month to month. Your billing team holds claims until your effective date, so nothing denies for billing too early. See how outsourced medical billing at 2.99% works.
Before submission, MedSole audits each file against the payer's checklist and its own SOPs. That covers an NPI and taxonomy match, CAQH attestation, current documents, and the correct network. Payers send back fewer files when those four items line up on the first pass.
Your dedicated account manager stays with you from the first audit to your first payment and sends written reports every week. Approval isn't the finish line, so the team confirms your effective date, checks that the payer loaded you into its system, and stays on the file until your first claim is paid.
In Virginia, MedSole handles PRSS first, then each Cardinal Care plan, Medicare through PECOS, TRICARE, and Anthem, Sentara, Aetna, Cigna, and UnitedHealthcare. The provider credentialing services Virginia clients get also include closed-panel tracking and contract and fee schedule review. Our Virginia Medicaid enrollment guide covers PRSS step by step.
Contracts stay in your name. You're credentialed under your own NPI and tax ID, so you control your rates and keep your contracts. MedSole also recommends the panels that fit your license, your specialty, and the plans your Virginia patients carry, instead of filing with every payer on a list.
Closed panels get checked before anyone files. When a panel says it's full, MedSole appeals if you can show an access gap in your area and resubmits when the panel reopens. The MedSole credentialing service page covers closed panels in more detail.
MedSole works with more than 4,000 providers across 75+ specialties and bills inside 50+ EHR and practice management systems, including SimplePractice and TherapyNotes. Virginia therapists on those two platforms don't have to switch software to use MedSole for billing.
The MedSole client reviews page shows 52 five-star reviews on Google and Trustpilot, the newest from August 2026. Alonda Callender, a clinical social worker, wrote that she "was approved with one panel in less than three weeks of starting the process." Jenise Harmon, also a clinical social worker, was "credentialed with over 10 different insurance companies."
Keep in mind: MedSole has no Virginia office. The team works from Mesa, which doesn't affect PRSS or payer portals but matters if you want someone in the room.
Want a payer-by-payer plan before you commit? Ask for a free credentialing audit, and we'll review your license and target insurers and send timelines for each one.
2. HMS USA: Reston Credentialing and Billing
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HMS USA is a billing and credentialing company with offices in Reston, Virginia, and New York. It offers credentialing, recredentialing, and revenue cycle billing, and its site lists 12 states it serves.
Its credentialing page lists $200 per commercial and $250 per government application, shown as 50% off $400 and $500. On its Virginia billing page, HMS USA says RCM starts as low as 2.25% of collections, a floor rather than a flat rate.
Keep in mind: the credentialing page doesn't mention PRSS, the Cardinal Care plans, a follow-up schedule, or whether the fee comes due before or after approval, so the full cost isn't clear from the page.
3. Outsource Credentialing and Billing Services: Mental Health Focus
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Outsource Credentialing and Billing Services is an owner-run firm whose owner lists 11 years in mental health provider credentialing and more than 30 years as a Chesapeake resident. It handles credentialing and billing in Virginia, Kentucky, and North Carolina, which puts it among the credentialing companies for therapists in this guide.
Its homepage lists $50 per provider per month for recredentialing and maintenance. It sells therapy billing and credentialing services too, but no billing rate or initial credentialing price appears on the site.
Keep in mind: one owner handles the work, which can limit how many providers move through at once when a group adds several in the same quarter.
4. Credex Healthcare: Credentialing and Licensing
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Credex Healthcare is a Jacksonville, Florida firm that offers payer enrollment, CAQH management, licensing, and billing in all 50 states. It quotes credentialing and billing through a form, with no published figures.
Keep in mind: its Virginia page names Centene and Virginia Farm Bureau, and it switches between "Cardinal Care" and "Cardinal Health" when describing Medicaid plans, so the page doesn't show whether it reflects Virginia's five current Cardinal Care plans.
5. Practolytics: Georgia-Based RCM and Credentialing
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Practolytics is a revenue cycle company based in Duluth, Georgia. It offers credentialing and billing, and its Virginia page describes the two-step process of PRSS enrollment followed by each managed care plan. Instead of a price, it lists the factors that set one: provider count, plan count, PRSS bundling, and recredentialing.
Keep in mind: it has no Virginia office, and its Virginia page names the Cardinal Care plans but no Virginia commercial payers.
6. Neolytix: Verification Organization for Larger Groups
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Neolytix is a Chicago credentialing verification organization (CVO) that also offers enrollment, recredentialing support, and billing across 40 states. Its pay per use model carries a $1,000 minimum commitment, with no per payer price or billing rate published.
Keep in mind: the $1,000 minimum can exceed what a solo provider would spend on a handful of panels, and the site describes payer follow-up every two to three weeks.
Smaller Virginia Credentialing Firms and Multistate Specialists
The last three firms are narrower than the larger credentialing companies in Virginia ranked above. One runs credentialing services in Virginia from a Lynchburg team, one leads with new practice start-ups, and one runs Virginia, DC, and Maryland enrollment as a single project.
7. Credentialing.com: Lynchburg Credentialing Firm
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Credentialing.com is a Lynchburg, Virginia credentialing firm founded in 2008. Its services include credentialing, recredentialing, licensing, contract negotiation, and billing in all 50 states. Pricing comes per panel and per provider by quote, and the firm says it charges no hidden or setup fees.
Keep in mind: without a written per payer figure, you can't compare its cost line by line with a flat price before you call.
8. Physician Practice Specialists: Start-Up Consulting
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Physician Practice Specialists describes itself as a Metolius Health company and publishes no street address. It offers practice start-up planning, Medicare, Medicaid, and commercial enrollment, contract negotiation, and revenue cycle billing. Its Virginia page publishes no price.
Keep in mind: its Virginia payer list still names Optima Health and Virginia Premier, which don't appear on the DMAS announcement of the five Cardinal Care plans.
9. Credify Health: DMV Multistate Enrollment
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Credify Health is a Brooklyn, New York credentialing and licensing firm. Its Virginia page says it treats Virginia, DC, and Maryland enrollment as one project, and it monitors credentials monthly. It publishes no price and lists no billing service.
Keep in mind: its Virginia page still lists Molina Healthcare of Virginia, which left Cardinal Care on July 1, 2025.
A Note on Metacred
Metacred, based in McLean, builds certification, licensure, and accreditation programs for associations, boards, and employers. It doesn't enroll providers with insurance payers, so it isn't part of this comparison even though some search results group it with Virginia credentialing firms.
How Much Does Credentialing Cost in Virginia in 2026 and 2027?
With MedSole, credentialing in Virginia costs $99 per payer application, charged only after the payer approves you, and billing costs 2.99% of monthly collections. Most credentialing companies in Virginia don't publish full prices. Of the 9 ranked, only MedSole and HMS USA publish both a per application price and a billing rate.
Published Prices From the 9 Firms
MedSole's $99 is lower than other per-payer firms in this guide. HMS USA, the only other firm with a per application price on its site, lists $200 per commercial and $250 per government application. The rest quote by phone or publish partial figures, so check what each number covers.
Published credentialing and billing prices, checked November 2026
|
Company |
Credentialing price |
Billing rate |
|---|---|---|
|
MedSole RCM |
$99 per payer application, flat for commercial and government payers, charged after approval |
2.99% of monthly collections, flat |
|
HMS USA |
$200 per commercial and $250 per government application; timing of the charge not stated |
From 2.25% of monthly collections |
|
Outsource Credentialing and Billing Services |
$50 per provider per month for recredentialing and maintenance |
Not published |
|
Neolytix |
Pay per use, $1,000 minimum commitment |
Not published |
|
Credentialing.com |
No figure; says no hidden or setup fees |
Not published |
|
The other 4 |
By quote |
By quote |
Four Virginia Practice Cost Examples
A solo LPC joining six panels pays 6 x $99 = $594. That's the kind of affordable credentialing services for small behavioral health practices need, because you know the total before you start.
A five-provider group joining eight payers files 40 applications, or $3,960. Picture a Northern Virginia group with three providers and four payers in both Virginia and DC: that's 24 applications, or $2,376.
Billing math matters more over time. At $50,000 a month in collections, 2.99% comes to $1,495. The MGMA billing cost benchmark puts billing and RCM near 5% of collections, or $2,500.
That's $1,005 a month, or $12,060 a year, kept in the practice. When you compare medical billing companies in Virginia, run your own collections through the same math. Our page on billing at 2.99% of collections shows what that rate covers.
Fees You Pay Outside the Credentialing Company
The $750 CMS enrollment application fee for 2026 applies to institutional providers. Physicians, non-physician practitioners, and their groups don't pay it, per the CMS 2026 application fee notice. CMS hadn't published the 2027 amount as of November 8, 2026; last year's notice came out December 3.
DataSpring profiles and NPPES registration are free. Our breakdown of what credentialing costs in 2026 covers the rest.
What a $99 Per Payer Price Should Include
Before you outsource credentialing services, get these seven items in writing:
- PRSS and each Cardinal Care plan, counted as separate applications
- CAQH setup and re-attestation
- Weekly payer follow-up with written reports
- Effective date confirmation
- NPI setup and EFT, ERA, and EDI enrollment
- Revalidation and recredentialing tracking
- Fee schedule review before and after signing
MedSole's $99 covers all seven at no extra cost, and you pay for a payer only after it approves you.
Fee schedule review earns its keep after approval. One 8-provider group MedSole worked with was paid 22% below market for 90837, the 60-minute psychotherapy code. After MedSole renegotiated, the group recovered $47,000 a year.
EFT setup protects cash flow too. MedSole has seen practices sitting on $15,000 to $40,000 in uncashed paper checks because nobody set up EFT with each payer. Send your provider and payer list for a $99 per payer credentialing quote, and we'll price it before we file anything.
What Virginia Requires Before You Can Bill Insurance
Before you can bill insurance in Virginia, you need four approvals: PRSS enrollment with DMAS, a contract with each Cardinal Care plan, Medicare enrollment through PECOS, and commercial plans that pull from your CAQH profile. Credentialing companies in Virginia work all four tracks, and a gap in one denies claims for that payer.
Wondering what are the requirements for provider credentialing in Virginia? The state's credentialing statute lists what carriers verify, in the notice it requires you to give patients, and that list doubles as your document checklist:
- Your Virginia license and its history
- Hospital privileges, if you hold them
- A DEA certificate, if you prescribe controlled substances
- A National Practitioner Data Bank (NPDB) report
- Education and training records
- Board certification
- Five years of practice history and five years of malpractice insurance history
Pull your license on the DHP license lookup before anyone files anything. If it shows anything other than active, each application you send will stall at the same spot.
PRSS Enrollment Comes Before Any Cardinal Care Plan
Virginia Medicaid credentialing starts in PRSS, the DMAS Provider Services Solution. You enroll each NPI and each service location there, and DMAS sets your Medicaid effective date from that enrollment.
DMAS bars Cardinal Care plans from contracting with providers who haven't enrolled in PRSS, and PRSS enrollment alone doesn't put you in any network.
Most Virginia Medicaid members get their benefits through a Cardinal Care health plan, so you then apply to each plan you want to join. Each plan keeps its own credentialing file, its own contract, and its own effective date. The DMAS Cardinal Care provider page lists the plan contacts.
The Five Cardinal Care Health Plans
Virginia Medicaid managed care runs through five plans, listed here by the names DMAS uses:
- Aetna Better Health of Virginia
- Anthem HealthKeepers Plus
- Humana Healthy Horizons of Virginia
- Sentara Health Plans
- UnitedHealthcare of the Mid-Atlantic
Humana joined and Molina left on July 1, 2025. If a vendor's Virginia page still lists Molina, or Optima Health and Virginia Premier, it hasn't been updated since the plans changed.
Medicaid Dental Credentialing Through DentaQuest
Dentists don't credential with the five medical plans for Medicaid dental work. DentaQuest administers Virginia's Medicaid dental program, and it handles dental credentialing at CredEnrollment@DentaQuest.com or 800-233-1468. You'll still keep your DMAS enrollment current through the Virginia Medicaid provider portal.
Medicare Enrollment Through PECOS: Palmetto GBA or Novitas
Palmetto GBA processes Medicare for most of Virginia under Jurisdiction M. Part B claims for Arlington and Fairfax counties and the City of Alexandria, including the cities of Fairfax and Falls Church, go to Novitas Solutions under Jurisdiction L.
You file through PECOS either way, but the contractor decides who reviews your file and whose rules apply. Confirm your county on the CMS Jurisdiction M page before you file, since one wrong contractor sends the application back.
Northern Virginia offices should also read the Jurisdiction L listing, because a group with locations on both sides of the line deals with two contractors. Our Medicare PECOS enrollment guide walks through the application itself.
Commercial Insurance Credentialing and DataSpring (Formerly CAQH)
For insurance credentialing, Virginia commercial plans pull your data from the provider profile run by DataSpring, the company called CAQH until June 7, 2026. Your login and profile didn't change with the name. Payers expect you to re-attest every 120 days, and a lapsed attestation stalls each application that depends on it.
That lapse gets expensive fast. MedSole has seen one CAQH lapse block $72,000 in claims for a three-provider group, which is why credentialing companies in Virginia should track re-attestation dates for you.
Our CAQH profile setup guide walks through building and maintaining the profile. Update it the same week you move offices, add a location, or renew malpractice coverage, because payers compare your application against it line by line.
Anthem is the Blue Cross plan for most of Virginia, but CareFirst BlueCross BlueShield serves parts of the Northern Virginia suburbs. The line runs by ZIP code, so check which Blue plan covers each office address before you file. See our Anthem BCBS Virginia enrollment walkthrough for the Anthem side.
Most commercial plans run the recredentialing process every three years. A missed recredentialing deadline ends your network status, and you'll start over with a new application while claims for that payer go out of network.
Virginia's 30, 60, and 40-Day Credentialing Law Explained
Virginia sets deadlines for commercial carriers and Medicaid HMOs. Under Va. Code § 38.2-3407.10:1, an application counts as complete 30 days after the carrier receives it unless the carrier flags it, the carrier must decide within 60 days, and pending-period claims get paid within 40 days of contracting.
Va. Code § 38.2-3407.10:1 credentialing deadlines
|
Rule |
What the statute says |
|---|---|
|
Receipt |
The carrier confirms receipt through its online system at attestation, or within 10 days by mail or email |
|
Complete |
Since January 1, 2024, an application counts as complete 30 days after receipt unless the carrier says it's incomplete |
|
Decision |
The carrier approves or denies within 60 days of a completed application |
|
Pending claims |
The carrier pays pending-period claims within 40 days after you're credentialed and contracted, at the in-network rate |
|
Patient cost |
The patient owes only in-network cost-sharing. If the carrier denies you, you can't bill the patient for that period |
|
Scope |
Covers commercial carriers and Medicaid HMOs; doesn't cover Medicare Advantage |
Two details trip practices up. The payment rule needs a contract between you (or your employer) and the carrier, so an application alone doesn't trigger it. Virginia's State Corporation Commission also has no power to settle individual disputes under this section, which leaves you holding the paper trail.
The section's history on the Virginia Legislative Information System still ends with its 2023 amendments, so these rules carry into 2027.
Keep dated records of each submission, receipt notice, and call. Read the full text of Va. Code § 38.2-3407.10:1 if a carrier pushes back. MedSole logs the submission date for each payer, which is the date you need to hold a carrier to these deadlines.
How Long Does Credentialing Take in Virginia? Timelines by Payer
Typical credentialing timelines in Virginia run 30 to 45 days for Medicare and Aetna, 40 to 60 for Cigna and UnitedHealthcare, 45 to 60 for TRICARE, 50 to 70 for Blue Cross Blue Shield plans, and about 90 for Medicaid. State law caps commercial and Medicaid HMO decisions at 60 days after a complete application.
Typical credentialing windows for Virginia payers
|
Payer or step |
Typical window |
Source |
|---|---|---|
|
Commercial and Medicaid HMO decision |
60 days after a complete application |
Va. Code § 38.2-3407.10:1 |
|
Medicare (PECOS) |
30 to 45 days |
MedSole published turnaround |
|
Aetna |
30 to 45 days |
MedSole published turnaround |
|
Cigna |
40 to 60 days |
MedSole published turnaround |
|
UnitedHealthcare |
40 to 60 days |
MedSole published turnaround |
|
TRICARE |
45 to 60 days |
MedSole published turnaround |
|
Blue Cross Blue Shield plans (Anthem, CareFirst) |
50 to 70 days |
MedSole published turnaround |
|
Medicaid, before each Cardinal Care plan application |
About 90 days |
MedSole published turnaround |
Medicare Advantage plans sit outside the state's 60-day rule, and insurers control the final step, so treat these as typical windows. MedSole files within 48 hours of a complete packet and follows up on a schedule, so files don't sit in a payer's queue.
Some MedSole clients have been approved in under three weeks. Amy Burlison, LPC, wrote that her approval came in "less than two weeks for a major insurer." Angela Tamayo, a clinical social worker, said UnitedHealthcare took "about 2 to 3 weeks." Those are two clients' results, not a promise for your file.
Virginia Credentialing Changes for 2026 and 2027
Virginia practices, and the credentialing companies in Virginia that file for them, face two waves of change. Since July 2025, DMAS dropped its license grace period and Cardinal Care moved to five plans. Starting January 1, 2027, Medicare cuts its physician conversion factor, DMAS takes Medicaid appeals only online, and Medicaid Expansion members face work requirements.
Virginia credentialing changes already in effect, July 2025 to November 2026
|
Date |
Change |
What to do |
|---|---|---|
|
November 5, 2026 |
DMAS rules require provider appeals to be filed and processed online |
File each Medicaid appeal through the DMAS online appeals system |
|
October 22, 2026 |
DMAS moves nursing facilities, DME, hospice, home health, orthopedic and prosthetic devices, and doula services to a three-year revalidation cycle, with system changes by December 2026 and an accelerated window from July 1 to December 31, 2027 |
Answer within 90 days of the first notice; plan for a possible fee, site visit, and background check |
|
June 7, 2026 |
CAQH renames itself DataSpring |
Keep using the same provider profile; re-attest every 120 days |
|
January 1, 2026 |
CMS sets the 2026 enrollment application fee at $750 |
Budget for it only if you're an institutional provider |
|
July 1, 2025 |
DMAS ends the 90-day license grace period, ties enrollment dates to the month of application or reinstatement, adds Humana, and drops Molina |
Apply in the month you're ready to see patients |
Medicare Changes for 2027
CMS released its CY2027 Physician Fee Schedule final rule on November 4, 2026. Starting January 1, 2027, the conversion factor drops 2.31% to $32.63 for most clinicians and 1.83% to $32.95 for qualifying APM participants, per the CMS 2027 fee schedule fact sheet.
Medicare telehealth flexibilities run through December 31, 2027, under the Consolidated Appropriations Act, 2026. That includes the waiver of the in-person visit requirement for mental health telehealth, which matters to Virginia therapists who see Medicare patients by video.
Medicare enrollment problems now cost more. In its CY2027 home health final rule, CMS made all Medicare revocation grounds retroactive, and the CMS home health rule fact sheet says most provisions apply to all provider types. A revocation can now reach back to payments made while you were out of compliance.
Virginia Medicaid Changes Starting in 2027
Confirmed 2027 dates for Virginia Medicaid providers
|
Date |
Change |
What to do |
|---|---|---|
|
January 1, 2027 |
DMAS stops processing provider appeals sent by mail, email, or fax unless it grants a good cause exception |
File each appeal through the AIMS online portal |
|
January 1, 2027 |
Medicaid Expansion adults face a federal work requirement and six-month renewals; retroactive coverage drops to one month for Expansion and two months for other groups |
Verify eligibility before each visit and before billing |
|
January 29, 2027 |
DMAS's suggested date to submit PRSS applications for the new Collaborative Behavioral Health Services |
Apply early so PRSS activation and Cardinal Care credentialing finish in time |
|
July 1, 2027 |
Redesigned behavioral health services go live |
Confirm each Cardinal Care plan has credentialed you for the new services |
DMAS set the appeals rule in its provider appeals bulletin, and the eligibility changes come from the DMAS H.R. 1 bulletin. With shorter retroactive coverage, you have less room to fix a claim for a member whose coverage lapsed.
Behavioral health groups should read the DMAS behavioral health enrollment bulletin now. DMAS opened enrollment for the new services on October 1, 2026, and applications filed after late January may not finish PRSS activation, plan credentialing, and authorization transfers before July 1.
DMAS Three-Year Revalidation for Higher-Risk Provider Types
Under the October 22, 2026 DMAS bulletin, nursing facilities, DME, hospice, home health, orthopedic and prosthetic devices, and doula services move to a three-year revalidation cycle. Current providers in those groups with dates after June 2027 revalidate early, between July 1 and December 31, 2027.
Other provider types still revalidate with DMAS at least every five years, and DMAS sends notices at 90, 60, and 30 days. Treat the first notice as the day you start your recredentialing application. Miss the deadline and you lose fee-for-service and Cardinal Care network status together.
The DMAS three-year revalidation bulletin says DMAS will finish system changes by December 2026, and screening can include a fee, a site visit, and a background check. Read it before your first notice arrives.
DMAS explains the grace period change in the July 1, 2025 enrollment bulletin. Set a license renewal reminder 60 days out, because a lapse now ends Medicaid enrollment the day it happens.
Both changes rest on a federal rule, 42 CFR 455.414, which requires states to revalidate each enrolled provider at least every five years.
Credentialing Requirements by Provider Type in Virginia
Your license board and your service type change the paperwork. The best credentialing companies in Virginia check which board licensed you and which DMAS revalidation cycle applies before they file, because both affect how long approval takes.
Virginia credentialing by provider type
|
Provider type |
Virginia licensing body |
What's different |
|---|---|---|
|
LPC, LMFT, LSATP |
Board of Counseling |
Each Cardinal Care plan has its own behavioral health contract |
|
LCSW |
Board of Social Work |
Same Medicaid steps as counselors; list LCSWs under the Board of Social Work |
|
Nurse practitioners |
Joint license from the Boards of Nursing and Medicine |
Practice agreement or autonomous practice status shows up on payer applications |
|
Physical therapists |
Board of Physical Therapy |
Commercial contracts often cap visits, so read the terms before you sign |
|
Home health and hospice |
Virginia Department of Health, Office of Licensure and Certification |
Three-year DMAS revalidation, with a possible site visit and background check |
|
DME suppliers |
No DHP board; Medicare DMEPOS accreditation |
Three-year DMAS revalidation and added screening |
|
Dentists |
Board of Dentistry |
Medicaid through DentaQuest, not the medical plans |
|
Telehealth providers |
Virginia license or a recognized compact privilege |
PRSS enrollment still required to see Medicaid members |
Therapists feel credentialing gaps first, because a solo practice often lives on a handful of panels. If one team owns the panels and the claims, a denial tied to a missing effective date gets traced the same week. Our behavioral health credentialing guide covers counseling and psychiatric groups in more depth.
MedSole runs therapy credentialing services and files the claims afterward, which sets it apart from behavioral health billing companies that only touch claims. Solo LPCs and LCSWs can start with our page on credentialing for therapists, which covers LPCs, LMFTs, LCSWs, and psychologists.
Physical therapy credentialing services have to read the contract, not only file it. Commercial plans in Virginia often limit visits per year or require authorization after a set number, and those terms decide your revenue per patient. Our PT credentialing guide covers PT enrollment in more depth.
Home health credentialing now runs on a shorter clock. Under the October 2026 DMAS bulletin, agencies face recredentialing every three years, with screening that can include a site visit and a background check. Put the next due date on the calendar the day DMAS approves you.
Nurse practitioners have their own wrinkle, since payers ask whether you practice under an agreement or hold the autonomous designation. Our NP credentialing steps walk through the full NP process.
Clinicians who see Virginia patients by video from another state still need PRSS enrollment for Medicaid members. Start with our guide to telehealth credentialing before you add a second state license.
Can You Bill Insurance While Credentialing Is Pending in Virginia?
Yes, in some cases. Virginia's statute lets you submit pending-period claims to commercial carriers and Medicaid HMOs if you gave patients advance notice and a contract exists. Medicare allows up to 30 days of retroactive billing, but Medicare Advantage plans fall outside the state rule.
For commercial carriers and Medicaid HMOs, give the patient written or electronic notice before treatment. Once you're credentialed and contracted, the carrier pays those claims within 40 days at the in-network rate. If the carrier denies you, you can't balance bill the patient for those visits.
Medicaid fee-for-service follows its own rule. Since July 1, 2025, DMAS ties your PRSS effective date to the month you applied, so a visit before that month won't pay. Hold Medicaid claims until DMAS issues the effective date, then release them in one batch.
Medicare lets physicians and non-physician practitioners bill for services up to 30 days before the filing date, when circumstances kept them from enrolling sooner, under 42 CFR 424.521. Anything older than that window won't pay, so file the PECOS application before the first Medicare visit, not after.
Billing during credentialing is where most early denials start, and it's the gap credentialing companies in Virginia leave open when they don't bill. When the billing team that enrolled you also files your claims, they already know each payer's effective date and hold or release claims on that date.
Claims can still slip when a payer moves an effective date after the fact. Our denial management team works those claims back through appeal with the approval letter attached.
Starting a new Virginia location? Ask us to map your effective dates by payer before your first patient walks in, so no claim goes out early.
7 Questions to Ask a Virginia Credentialing Company Before You Sign
Ask seven questions before you sign with any of the credentialing companies in Virginia. A company that can't answer them in writing on the first call will be hard to hold to a timeline later.
How do you choose a medical credentialing company? Start with these, and get every answer on paper:
- What's the written price per payer application, and when do you charge it?
- Does that price count PRSS and each Cardinal Care plan as separate applications?
- Who's my single point of contact, and how often do they call payers?
- Do you handle DataSpring re-attestation and recredentialing?
- Will you confirm my effective date in writing for each payer?
- Do you also bill, and will you hold claims until my effective date?
- Can I leave month to month?
When you outsource credentialing services, these answers set your cash flow for the first six months. MedSole answers each of them in writing before you sign. To outsource credentialing for a group, ask for the same answers per provider, since a ten-provider roster multiplies each gap.
Our guide to vetting a credentialing company goes deeper on what to ask and what to check. Any professional credentialing service worth hiring will answer the seven questions in writing before you sign.
If you're still deciding whether to outsource at all, the outsourcing ROI breakdown walks through the cost and return of outsourcing enrollment.
Credentialing Services Across Virginia's Regions
The same state rules apply everywhere in Virginia, but your region changes which payers credentialing companies in Virginia should file with first. Northern Virginia splits Medicare and Blue Cross plans, Hampton Roads leans on TRICARE and Sentara, and southwest practices depend more on Medicaid and Medicare.
Northern Virginia and the DMV
Medicare Part B claims in Arlington and Fairfax counties and the City of Alexandria go to Novitas instead of Palmetto GBA. The Blue Cross plan can change by ZIP code too, since CareFirst serves parts of the area that Anthem covers elsewhere in the state.
Many Northern Virginia practices also see DC and Maryland Medicaid members, which means two more state enrollments on top of PRSS. Look for provider credentialing services Virginia groups can run as one project across all three, so one person tracks all the effective dates.
MedSole's Multi-State Telehealth package handles insurer and Medicaid enrollment in each state you add. Our DC Medicaid enrollment guide covers the District.
Maryland's Medicaid portal runs on its own rules and its own revalidation schedule. Our walkthrough of Maryland Medicaid enrollment covers the application from start to approval.
Richmond and Central Virginia
If you're comparing credentialing companies Richmond VA practices use, local presence matters less than you'd expect. DMAS sits in Richmond, but enrollment runs online through PRSS, so a nearby office won't speed approval. Weekly follow-up with each Cardinal Care plan will.
Hampton Roads and Virginia Beach
Practices looking for credentialing services Virginia Beach groups rely on should put Sentara Health Plans and TRICARE near the top of the list. The region's large military population makes TRICARE a core payer, and Humana Military runs TRICARE East. See our TRICARE credentialing guide.
Roanoke and Southwest Virginia
Rural counties lean harder on Medicaid and Medicare, so a missed Cardinal Care plan or revalidation notice costs you more here. Telehealth enrollment matters too, for practices that serve patients hours from the office.
Charlottesville and the Shenandoah Valley
Practices near large health systems often need hospital privileging alongside payer enrollment. MedSole includes hospital privileging in its $99 per payer price, so you won't see a separate line for it.
MedSole offers credentialing services in Virginia statewide from one remote team, so your region changes the payer list, not the price. Tell us your county and specialty, and we'll send the payer list that fits your region through our Virginia provider enrollment team.
Frequently Asked Questions About Virginia Credentialing
Which is the best credentialing company in Virginia?
MedSole RCM ranks first among the 9 credentialing companies in Virginia ranked here. It's the only one charging one flat price for every payer, $99 per application billed after approval, alongside a published billing rate of 2.99% of monthly collections. That makes MedSole the best credentialing company in Virginia for practices that want a fixed cost.
What is the best medical billing company in Virginia?
For a medical billing company in Virginia that also handles credentialing, MedSole RCM publishes a flat rate: 2.99% of monthly collections, with no setup fee, no minimum, and month-to-month terms. Few medical billing companies in Virginia publish a flat rate at all. Compare typical medical billing rates before you sign.
How much does credentialing cost in Virginia?
With MedSole, credentialing costs $99 per payer application, charged only after the payer approves it. A solo therapist joining six panels pays $594. Five providers joining eight payers pay $3,960, which our page on credentialing for medical groups breaks down. DataSpring profiles and NPPES are free, and the 2026 CMS fee of $750 applies only to institutional providers.
How long does credentialing take in Virginia?
State law gives commercial carriers and Medicaid HMOs 60 days to decide on a complete application. MedSole publishes turnaround times of 30 to 45 days for Medicare and Aetna, 40 to 60 for Cigna and UnitedHealthcare, 50 to 70 for Blue Cross Blue Shield plans, and about 90 for Medicaid. Missing documents add time.
How do I choose a credentialing service provider?
When you compare credentialing companies in Virginia, ask for a written price per payer, when it's charged, who your single contact is, how often they call payers, and whether they confirm effective dates in writing. Check whether they also bill and whether you can leave month to month. Written answers are easier to hold a firm to.
How do medical credentialing services work?
Medical credentialing services in Virginia collect your license, NPI, malpractice, and practice history, build your DataSpring profile, enroll you in PRSS and Medicare, and apply to each payer. They follow up until approval, confirm your effective date, and review the contract. MedSole files within 48 hours and stays on each file until your first claim is paid.
Why do healthcare organizations need a credentialing company?
One missed form can hold up claims for months. A credentialing company tracks payer deadlines, DataSpring re-attestation, and Medicaid revalidation notices, so providers aren't seeing patients they can't bill for. For groups adding providers often, it also keeps one record of each application's status and effective date.
Can I bill insurance while my Virginia credentialing is pending?
Sometimes. Virginia law lets you bill commercial carriers and Medicaid HMOs for the pending period if a contract exists and you gave patients advance notice. Carriers pay those claims within 40 days after contracting. Medicare allows up to 30 days of retroactive billing, while Medicare Advantage plans fall outside the state rule.
Do I need PRSS enrollment before joining a Cardinal Care plan?
Yes. DMAS bars Cardinal Care plans from contracting with providers who haven't enrolled in PRSS, and you enroll each NPI and service location there. PRSS enrollment alone doesn't put you in network, so you then apply to each of the five plans on its own: Aetna, Anthem, Humana, Sentara, and UnitedHealthcare.
How often do Virginia providers get recredentialed?
Virginia Medicaid providers revalidate at least every five years, and nursing facilities, home health, hospice, DME, and a few other types are moving to every three years. Most commercial plans run recredentialing every three years, each on its own calendar. DataSpring profiles need re-attestation every 120 days.
What documents do I need for credentialing in Virginia?
You'll need an active Virginia license, NPI, DEA certificate if you prescribe, board certification, education and training records, five years of practice history, hospital privileges if any, and malpractice insurance with claims history. Carriers also check the NPDB. MedSole gathers these once and reuses them for each payer.
What credentialing changes take effect in Virginia in 2027?
Starting January 1, 2027, DMAS processes Medicaid provider appeals only through its online AIMS portal, and Medicaid Expansion members face work requirements and six-month renewals. The Medicare conversion factor for most clinicians drops to $32.63. Medicare telehealth flexibilities run through December 31, 2027, and new behavioral health services launch July 1, 2027.
Does MedSole charge if a payer denies my application?
No. MedSole charges $99 per payer application only after the payer approves you, so a stalled or denied application costs you nothing. For closed panels, MedSole checks panel status before filing, appeals when you can show an access gap in your area, and resubmits when the panel reopens.
Are there insurance credentialing services for therapists in Virginia?
Yes. MedSole provides insurance credentialing services for therapists in Virginia, including LPCs, LMFTs, LCSWs, and psychologists, at $99 per payer. Its credentialing services for therapists cover PRSS, all five Cardinal Care plans, and commercial panels, and its billing team can file the claims once you're approved.
Get a Free Virginia Credentialing Audit
MedSole RCM credentials providers in Virginia for $99 per payer application, charged only after the payer approves you. Tell us your license, practice location, and target insurers, and we'll send a free payer-by-payer plan with timelines for PRSS, each Cardinal Care plan, Medicare, and your commercial panels.
You'll know your total cost and your 2027 deadlines before anything is filed. Request your free Virginia credentialing audit, or contact our enrollment team if you'd rather talk it through first.
Updated November 8, 2026: added the confirmed 2027 Medicare and Virginia Medicaid changes, the October 22, 2026 DMAS revalidation bulletin, and the November 5, 2026 online appeals rule.
Sources
- Code of Virginia § 38.2-3407.10:1, Virginia Legislative Information System
- DMAS Provider Enrollment and Revalidation
- DMAS bulletin: Updated Provider Enrollment Requirements Effective July 1, 2025
- DMAS bulletin: Medicaid Provider Revalidation Requirements and Implementation Dates (October 22, 2026)
- DMAS bulletin: Provider Appeal Requirements Effective November 5, 2026
- DMAS bulletin: H.R. 1 Federal Work Requirement, Six-Month Renewals, and Medicaid Eligibility Changes
- DMAS bulletin: Behavioral Health Services Redesign Provider Enrollment
- DMAS press release, July 1, 2025 (Cardinal Care plans)
- CMS: CY2027 Physician Fee Schedule Final Rule fact sheet (November 4, 2026)
- CMS: CY2027 Home Health Final Rule fact sheet (November 4, 2026)
- CMS: A/B MAC Jurisdiction M and Jurisdiction L
- Federal Register, December 3, 2025: CMS application fee for 2026
- 42 CFR 455.414 and 42 CFR 424.521, eCFR
- Virginia Department of Health Professions license lookup
- MGMA Stat, June 11, 2025