CLAIMS SUBMISSION SERVICES

Claims Submission Services Built Around One Number: 99% Clean

Every claim scrubbed against payer-specific rules before it leaves our system. Our Atomic AR Workflow chases down a claim the moment a payer goes quiet, instead of letting it sit in a queue.

MedSole RCM built this service for practices that don't have time to chase down every payer that goes silent. You get a dedicated team, a real clean claim rate, and a clear answer the moment a claim stops moving, not a guess.

See What's Slipping Through Your Claims Queue

* 100% HIPAA Compliant & Secure. No Credit Card Required.

99%

Clean Claim Rate

12–24

Hour Entry Turnaround

900+

Payers Supported

50

States Served

WHAT'S INCLUDED

The Work Your Claim Does Before It Ever Reaches a Payer

Claims submission services from MedSole cover everything between charge entry and payer receipt, not the click that sends the file alone.

Payer-Specific Claim Scrubbing

Every claim runs through edit logic built for that specific payer, not a generic rule set. Coding conventions, documentation requirements, and rejection triggers vary by payer, and a rule set built for one payer can miss what another one flags on the same claim.

Modifier and Place-of-Service Accuracy

Modifier errors and place-of-service mismatches are two of the most common reasons a clean-looking claim still gets kicked back. We check both before submission, every time, since a single wrong modifier can turn an otherwise correct claim into a denial you have to work later.

EDI Transmission and Clearinghouse Routing

Claims move through the correct clearinghouse in the standard EDI 837 format, tracked from the moment they leave our system, not fired and forgotten. Routing errors at this stage are invisible until a claim goes unpaid for weeks with no explanation.

Real-Time Submission Tracking

You see claim status without calling to ask. Every submission is tracked from transmission through acknowledgment, so nothing sits in an unknown state where you're guessing whether a payer even received it.

Charges Matched to Documentation

Every charge is checked against the clinical documentation behind it before the claim goes out. Catching a mismatch here costs nothing. Catching the same mismatch after a payer denial costs staff time, a resubmission, and weeks of delay.

Daily Submission, Not Weekly Batches

Claims go out daily, not batched once a week. A weekly batch means a single formatting error can repeat across dozens of claims before anyone notices the pattern and fixes it.

The Atomic AR Workflow

The Atomic AR Workflow: What Happens When a Payer Goes Silent

A denial is a decision. A payer reviewed the claim and rejected it, which means there is something to appeal, correct, and resubmit. Silence is different. No decision, no denial code, no clear next step, a claim that stops moving.

Most billing teams have no defined process for that. The claim sits in a queue until someone happens to notice it, often past the point where anything can still be done.

The Atomic AR Workflow treats non-response as its own category, not a subset of denial management. A silent claim moves through four defined steps:

The Atomic AR Workflow
Flagged claim
Assigned claim
Escalated claim
Resolved claim
01

Step 1: Flagged

A claim with no payer activity past a defined window gets flagged for review, not left to age unnoticed in a general queue.

02

Step 2: Assigned

The flagged claim goes to one specific team member, not a shared queue where accountability gets lost between people.

03

Step 3: Escalated

Direct payer contact begins in place of a second silent resubmission that would repeat the same non-response.

04

Step 4: Resolved

The claim is worked to a payment or a documented outcome, then closed — no silent claim is left drifting without resolution.

01

Step 1: Flagged

A claim with no payer activity past a defined window gets flagged for review, not left to age unnoticed in a general queue.

02

Step 2: Assigned

The flagged claim goes to one specific team member, not a shared queue where accountability gets lost between people.

03

Step 3: Escalated

Direct payer contact begins in place of a second silent resubmission that would repeat the same non-response.

04

Step 4: Resolved

The claim is worked to a payment or a documented outcome, then closed — no silent claim is left drifting without resolution.

Nothing waits for someone to remember to check on it.

WORKS INSIDE YOUR EXISTING SYSTEM

Claims Go Out Through the System You Already Run

Claims submission runs inside the EHR or practice management system your practice already uses. No new platform to learn, no data migration, and no change to how your front desk works day to day. If your practice uses a separate clearinghouse, we work inside that too.

Pricing

Two Ways to Buy Claims Submission

Priced either way. Pick standalone, or get it free inside full RCM.

Pay-Per-Volume

Custom / By Volume
  • Priced by claim volume and specialty
  • No bundling required
  • No setup fee
  • Cancel anytime
  • Every claim scrubbed before filing
  • Same-day submission
Call for Your Rate
Transparent pricing. No hidden fees. No surprises.
START HERE

See What Your Claims Submission Process Is Missing

A free review looks at how your claims submission is performing right now: your clean claim rate, how often claims get denied, and whether any are sitting without a response from a payer. You'll see where the gaps are before you commit to anything

Which of These Are Slowing Down Your Claims?

See What Your Claims Process Is Missing

Get a free review of your claims submission gaps. No commitment required.

FREQUENTLY ASKED QUESTIONS

Questions Practices Ask Before Switching Claims Submission Vendors

Everything you need to know about pricing, the Atomic AR Workflow, and how claims move from your system to a paid claim.

Still have questions?

Can't find the answer you're looking for? Our billing specialists can walk you through how your claims move once they leave your system.

Q1 How much does claims submission cost if I don't need full RCM?

Standalone claims submission is scoped and priced based on claim volume and specialty. For practices running full-service RCM with MedSole, it's included at no separate charge inside the 2.99% of collections rate.

Q2 What happens to a claim that gets no response from the payer?

The Atomic AR Workflow flags a claim once it passes a defined window of payer silence, assigns it to a specific team member, and escalates through direct payer contact instead of a second silent resubmission.

Q3 Can this work inside my existing EHR without switching systems?

Yes. We work inside the EHR or practice management system your practice already uses, with no data migration required.

Q4 Is this HIPAA compliant?

Yes. We sign a Business Associate Agreement before any data access, transmit claims through HIPAA-compliant channels, and apply role-based access controls to every account.

Q5 How do I switch from my current claims vendor without a gap?

We connect to your existing system before your current vendor stops, so there's no window where claims aren't moving. Most practices transition within five business days.

Q6 How do I switch from my current claims vendor without a gap?

We connect to your existing system before your current vendor stops, so there's no window where claims aren't moving. Most practices transition within five business days.