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WHAT WE ACTUALLY STAND BEHIND

Values You Can Check, Not Values We Ask You to Trust

Most practices come to us after a billing company that stopped answering the phone, or one that quietly wrote off claims nobody told them about. Some arrive mid-year with a payer backlog they didn't know existed until the numbers stopped adding up. Those conversations shaped how we work.

So we made the things that matter checkable before you commit to anything. A rate you can see in writing, a refund if credentialing fails to land, and one account manager who knows your payer mix and picks up when you call. Nothing here requires taking our word for it.

Google Trustpilot GoodFirms
MedSole team professional
2.99%

Flat RCM Rate

$99

Per Payer After Approval

4,000+

Providers Served

75+

Specialties Covered

STEP 02

Accountability

Every stuck claim runs through the Atomic AR Workflow. Every denial runs through RAPID. Both are named, structured processes, not a promise that someone's "on it."

STEP 03

Compliance

We sign a Business Associate Agreement before we access a single record. Every claim moves through HIPAA-compliant channels, on every account, without exception.

STEP 04

Innovation

When CMS added two new RPM billing codes this year, we were already billing them correctly. Staying current isn't a slogan here, it's a monthly task.

STEP 05

Excellence

99% of our claims go out clean, with no errors, on the first submission. That number is tracked, not estimated, and it's the same one we show every client.

STEP 01

Transparency

You see 2.99% of collections, stated plainly, before you sign anything. No hidden percentage, no fee that shows up later once you're already a client.

WHAT EACH VALUE ACTUALLY MEANS

Six values, each backed by something specific

A value means nothing until it's tested against a real decision. Here's what each one looks like at MedSole, not as a word, but as a policy.

STEP 06

Teamwork

One team handles your credentialing, billing, and revenue cycle together. No handoff between separate vendors, no explaining your practice twice to two different companies.

PROMISES YOU CAN HOLD US TO

Eight Commitments, Stated Plainly

A commitment isn't a value restated softer. It's a specific promise, the kind you can point back to if we don't deliver.

No Long-Term Contracts

Stay because the service works, not because a contract keeps you locked in.

2.99% Flat Rate

One transparent rate with no hidden billing fees.

$99 Per Approval

You pay the credentialing fee only after payer approval.

Refunded If Denied

If the payer denies the application, your fee is refunded.

One Account Manager

Work with one dedicated contact who knows your practice.

Direct Claim Access

See claim status, payments, and follow-up activity directly.

BAA Before Access

A signed BAA is completed before we access your systems.

HIPAA on Every Claim

Every claim and workflow follows HIPAA requirements.

8 COMMITMENTS

Promises You Can Verify

If you're ready to see what running your revenue cycle with us actually looks like, that's the natural next step.

WHAT PRACTICES SAY

Real practices, real results

These aren't pulled quotes. Every review here comes from a practice we actually work with.

Google Reviews
Trustpilot
GoodFirms
Brooke Douglas

Brooke Douglas

Registered Dietitian

Nutrition Authority PLLC

"Remarkable communication and efficiency…"

The communication and efficiency working with Scott at Medsole has been remarkable. All of my questions are answered promptly and with thoroughness and conciseness. In today's society of inefficiency and poor follow through and unremarkable customer service I have been extremely pleased with my experience in working with Medsole.

Andrea Piazza

Andrea Piazza

Licensed Mental Health Counselor

Dreavita Counseling Coaching and Consulting INC

"Medsole is a practice saver"

Medsole helps me optimize my time and learn the best strategies for creating value as a practice while offering affordable care to our patients.

Isabella Saffioti

Isabella Saffioti

Occupational Therapist

Little Star Pediatric Therapy

"I cannot thank Medsole RCM for all they've done"

I was previously using a different billing company who was making several mistakes with my billing, I was not getting paid and it was a complete mess. I switched over to Medsole RCM at the end of August the week of my wedding and I am so happy I did. Medsole has been amazing. Andrew has been helping me with all of my billing and he even was able to get me a higher reimbursement rate with two insurance companies. I cannot wait to continue to grow my private practice with Medsole!

CS

Ciara Scott

Physical Therapist

Artistry Pelvic Health Inc

"Very satisfied with the services"

I am very satisfied with the services I've received from Medsole RCM. They are proficient and knowledgeable. I appreciate the extra time they took to answer all my questions.

Twila Jones Mojica

Twila Jones Mojica

Mental Health Counselor

Talk With Twila Ministries LLC

"Pleased with services"

I have found Medsole RCM LLC to be knowledgeable, professional, and courteous in regard to credentialing and billing. I found Stephen to be very patient as I had a loss in the family. Andrew communicates in real time and the turnaround for payments moves rather quickly. I highly recommend Medsole RCM for those in private practice.

Christina Panaccion

Cristina Panaccion

Counselor - Professional

Cristina Panaccione – LPC

"Remarkable communication and efficiency"

Adam has been very helpful and responsive! It's a pleasure to have her support in navigating the credentialing process!.

JH

Jenise Harmon

Social Worker - Clinical

Private Practice

"Excellent Service"

I wanted to start accepting insurance at my private practice, but I had tried in the past with a different company to get credentialed. But in the end, they only got me credentialed with one insurance. With MedSole, My experience has been entirely positive. I was fairly quickly credentialed with over 10 different insurance companies. Jack, who I worked with, was incredibly responsive and helpful. If I got an email from an insurance company that I didn't understand, I'd forward it to him and he would help. Even now, well over a year after I had originally contracted with them, Jack is still helping me With the insurances, I'm credentialed with. At the time it seems like a big chunk of money, But it was worth every penny. Their customer support is top-notch. They deliver what they say they will and they keep in contact with you the entire time. I wanted to take insurance so I could see people from all walks of life and all different incomes. And I'm doing that now, and I am really appreciative.

Dr. Joe Nelson

Dr. Joe Nelson

Social Worker - Clinical

JClinic LLC

"Very great and honest company"

I have had such a positive experience working with MedSole RCM! They have answered all my questions and been patient with my busy schedule! Very great and honest company to work with!

Rachel Quam

Rachel Quam

SLP

SpeakStrong Therapy

"Staff are so helpful"

The staff I work with are so helpful! My representative is always very quick to respond to my questions and is knowledgeable and friendly. If he doesn't know the answer, he takes the initiative to respond to me and let me know he is working on it. I highly recommend them!

JM

Jennifer Mills

Physical Therapist

RENEWED WELLNESS COMPANY, PLLC

"Ongoing updates are appreciated"

I have received frequent updates from Alton and kept up to date on the credentialing process. The ongoing updates are much appreciated.

Alonda Callender

Alonda Callender

Clinical Social Worker

Hemera Home Care LLC

"Thorough, fast, and easy to contact"

MedSole RCM has been thorough, fast, and they are easy to get in contact with. My credentialing specialist Alton keeps me up to date with the whole process and I was approved with one panel in less than three weeks of starting the process. I will recommend to any mental health business to assist with credentialing.

Specialty expertise paired with real accountability produces results like these across every practice we work with, all held to the same standard of attention, process, and outcomes.

See what results like these could look like for your practice.

Trusted by 4,000+ Healthcare Providers Nationwide
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