1. Introduction

As MedSole RCM, we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained during the course of providing services related to credentialing, medical billing, state licensing, and associated activities.

2. Information We Collect

We collect personal information directly from clients to facilitate the provision of our services. This may include:

• Information required by insurance companies for credentialing purposes, such as professional qualifications, employment history, and identification documents.
• Patient information necessary for medical billing, including demographic details, insurance information, and medical records.
• Certification, degree, and personal information of healthcare providers required by state licensing authorities.

3. Use of Your Information

The information we collect is used solely for the purpose of providing contracted services and related administrative functions. Specifically, we may use the information to:

• Facilitate credentialing processes with insurance companies and regulatory bodies.
• Submit medical claims and manage reimbursement processes.
• Assist with state licensing applications and renewals.
• Communicate with clients regarding service updates, inquiries, and administrative matters.
• Comply with legal and regulatory obligations, including HIPAA and other applicable laws.

4. HIPAA Compliance and Data Security

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and maintain strict confidentiality and security measures to protect client information. These measures include:

• Limiting access to information to authorized personnel only, who are bound by confidentiality agreements.
• Implementing physical, electronic, and procedural safeguards to protect against unauthorized access, misuse, or alteration of information.
• Conducting regular audits and assessments of our information security practices to ensure ongoing compliance and effectiveness.

5. Disclosure of Your Information

We do not disclose client information except as necessary to provide contracted services, as required by law, or with client consent. Examples of disclosure include:

• Sharing information with insurance companies to facilitate credentialing and claims processing.
• Providing necessary information to regulatory authorities for licensing purposes.
• Disclosing information in response to valid legal requests or court orders.

We do not sell or rent client information to third parties for marketing purposes.

6. Data Retention and Destruction

We retain client information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon completion of services, information is securely destroyed or rendered anonymous to prevent unauthorized access or use.

7. Policy for Children

Our services are not directed to individuals under the age of 18, and we do not knowingly collect or maintain information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date. Clients are encouraged to review this Privacy Policy periodically for any changes.

9. Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Call Us

+1(602)563 5281
+1(602)399-7779

Email Us

info@medsolercm.com